Frequently Asked Questions

Yes. You must be at least 21 years of age to drive our vans.
Yes. We offer 24-hour drop off, 7 days a week. Please refer to our after hours policy for more information.
Not yet, but we are hoping to have this ability soon!
Our cargo vans include 200 miles per day, and $0.30 for each additional mile – regardless of the number of rental days. All other van types (minivans, 12 and 15 passengers) include 200 miles for one day rentals and $0.30 for each additional mile. Rentals of two days or more include free unlimited mileage.
Of course we allow all our vans to travel to Burning Man. However, a $450 cleaning fee will be added to your reservation and you will have to notify the rental agent at the time of pick up that you are traveling to Burning Man for everyone’s convenience. For further details please refer to our Rental Policies page.
Airport pick-up and drop-offs can be done upon special request, however, it must be approved with an agent 48 hours prior to reservation date
No, the seats cannot be removed. Sorry!
Yes, we do. You are allowed to cross into the three adjacent states from your pick up location. We also allow you to drive into Canada and Mexico. States outside of these geographic borders are prohibited and will be subject to a surcharge daily rate of $399. All vehicles are equipped with GPS tracking device notifying us of state/border crossings. Please refer to our rental policies page for more information.
We accept debit cards and all major credit cards (Visa, MasterCard, Discover and American Express).
2 additional drivers are allowed per vehicle for no additional charge. Additional drivers must meet the same requirements as the renter. Please refer to our rental policies page for more information.